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Hospital decreased new nurse turnover from 40% to less than 15%, preventing the loss of critical early-career staff.
New nurses leaving in their first year has been a huge issue for us and has reduced significantly with KATE. Prior to KATE, our nurse turnover was 40% and it is now less than 15% with KATE. I would attribute 20% of that to KATE.
Donovan Stewart
CNO / Patient Care Executive, Adventist Health Lodi Memorial
Seeking to elevate ED workforce stability, Adventist Health Lodi Memorial (AHLM) identified a critical retention barrier. New nurses faced immense pressure at triage due to the cognitive load of high-stakes decision-making, where subjective evaluations contributed to a 40% undertriage rate. This environment created unsustainable stress levels, resulting in a 40% turnover rate among nurses with less than two years of experience and driving up significant recruitment and training overhead.
To protect their workforce and reduce burnout, AHLM leadership operationalized Mednition’s KATE AI as an always-on safety net for the ED triage team. KATE functions as a second set of eyes, trained on millions of outcomes to catch subtle cues and provide real-time clinical support during patient assessment. This significantly alleviated the cognitive burden on new nurses by objectively identifying risk, directly mitigating the anxiety of missed care and creating a safer, more supportive environment for clinical practice.
Significant improvements across retention, workforce stability, and clinician support.
The emergency department successfully reduced its new nurse turnover rate from 40% to less than 15%. While retention is a complex challenge requiring a multi-faceted approach, leadership explicitly attributes 20% of this improvement directly to KATE’s ability to support newer-to-practice nurses.
By improving triage acuity levels, KATE made throughput more manageable and reduced the specific stressors that drive early-career attrition. AHLM successfully leveraged AI as a critical tool that leveled the playing field for newer-to-practice clinicians, ensuring they felt supported rather than overwhelmed during their first years of practice.
Prior to KATE, our nurse turnover was 40% and it is now less than 15% with KATE. I would attribute 20% of that to KATE.
Donovan Stewart
CNO / Patient Care Executive, Adventist Health Lodi Memorial
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